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Beyond encryption- What makes a messaging service truly secure?

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The messaging service lies in encryption. Encryption of converting plain text into a coded format makes it unreadable to anyone needing the decryption key. When you send a message into gibberish during transit if someone intercepts the message, they won’t decipher its contents. Two main types of encryption are commonly used in messaging services: transport layer and end-to-end encryption. Transport layer encryption secures the connection between your device and the server, preventing data transmission. However, the messages are still readable by the service provider.

Backdoors or loopholes

  • While encryption is essential, it’s not the only factor determining a messaging service’s security. Even with strong encryption in place, your privacy could be compromised if there are backdoors or loopholes in the system.
  • A backdoor is a deliberate vulnerability or a secret method of bypassing standard authentication in a system. Some messaging services may claim to be secure but have built-in backdoors that allow them or third parties to access your conversations. This could be done under the guise of complying with law enforcement requests or for other questionable reasons.
  • A messaging service should have a transparent and auditable code base to ensure proper security. Open-source platforms allow security experts to scrutinize the code and verify no hidden backdoors or vulnerabilities. On the other hand, closed-source services operate in secrecy, making it difficult to assess their proper security.

Metadata protection

Write your notes online using online notes is data that describes other data. In the context of messaging, metadata includes information such as who you’re talking to, when the conversation took place and the duration of the conversation. While the content of your messages may be encrypted, if the metadata is not protected, it can still reveal a lot about your communication patterns. A secure messaging service should minimize the metadata it collects and stores. Some services go the extra mile by implementing techniques like perfect forward secrecy, which generates unique encryption keys for each conversation, making it harder to link metadata to specific users.

Security-focused company culture 

The security of a messaging service is not just about the technology; it’s also about the company’s values and priorities. A genuinely secure service should have a company culture prioritising privacy and security above all else. This means the company should have strict policies to protect user data, resist government pressure to weaken encryption or create backdoors, and be transparent about their practices. They should also have a track record of standing up for user privacy and fighting against unjustified surveillance.

User control and verification

A secure messaging service should empower users with control over their privacy and provide tools for verifying the authenticity of conversations. Features like disappearing messages, which automatically delete conversations after a set time, give users control over the lifespan of their data. Some services also allow users to set a self-destruct timer on individual messages, ensuring that sensitive information doesn’t linger.

Additionally, secure services often provide user verification mechanisms, such as safety numbers or QR codes, which allow users to confirm that they are communicating with the intended person and that the conversation is not being intercepted or tampered with.

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